IPF

IPF has run a public libraries benchmarking club managed by David Fuegi from its launch in 1999 to 2002. In this time, the majority of UK library authorities have participated. The club undertakes both metric and process benchmarking and tackles a number of new topics each year.

The aim of the club is to combine the benefits of networking through groups such as quality circles with a set programme of investigations into processes and methods of service delivery. The research is founded on statistical or process analysis between library authorities. The enquiries lead to an examination of management processes and the effectiveness of policies. Regular exchange of information and a continuous cycle of research topics provides the appropriate forum for all authorities wishing to support their best value initiatives. The emphasis is directed towards how best to add value.